3. Installation‎ > ‎

D. Plugins

The plugins to Instant Queue Manager provide optional functionality and integration into the expert's Sametime Client.  The Sametime Plugin provides the Sametime Mini-monitoring panel, multiple chat support, and standard replies (canned messages).  The CRM plugins, currently one, provides integration with the appropriate CRM.
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HowtohandlemultipleCRMs.docx
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Instant Documentation,
Oct 18, 2010, 6:29 AM
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